Right of withdrawal & shipping
Shipping
All orders are shipped promptly on weekdays. Orders received during the weekend will be shipped the following business day. Every order sent by QLEANTAB is climate compensated through our logistics partners.
Shipping Methods & Costs
QLEANTAB currently offers climate-compensated shipping to Sweden, Denmark, Norway and Finland through Budbee, DHL, Early Bird and Postnord. In Denmark, Bring Up Parcel is also available, as is Posti Postal Parcel in Finland. All subscription products are sent via Postnord.
For the above countries, our shipping fees for all orders under SEK 499 are:
- SEK 35 for kit
- SEK 25 for a refill
- All orders over SEK 499 in value gives you free shipping .
- Depending on your location, you should receive your products within 3-7 working days.
Returns & Refunds
We want you to be completely satisfied with your products. If for some reason you are not, QLEANTAB offers a 30-day refund policy.
This means you have 30 days from the date of purchase to return your products and receive a full refund. To be eligible for a return, your products must be in the same condition as you received them, unused, in their original packaging and with proof of purchase.
To start a return, or if you have any questions about a return, contact us via our customer service center or email us at hello@qleantab.com then we will send you instructions and help you further from there.
Injuries and problems
Please check your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can assess the problem and resolve it for you as quickly as possible.
For all other questions, please contact us at hello@qleantab.com