Frequently Asked Questions

You can track your order via the link sent in your order confirmation email.

Orders are dispatched at 12pm daily from our warehouse, and you should expect to receive them within three days.

Your order will be processed as soon as it is placed, so cancellations are usually only possible immediately after you have placed your order. If you wish to cancel after this time, you have every right to do so within 14 days of placing the order. In this situation, please email us at hello@qleantab.com and we will help you right away.

We offer free shipping on all orders over SEK 499. As all our shipping is climate compensated through our logistics partners, we currently do not offer free shipping for orders below this amount.

We offer a range of climate-compensated shipping options depending on your location. For Sweden we offer: Budbee - Box Budbee - Home Early Bird DHL Service Point Postnord Untracked Letter (only for refills)

We currently ship to Sweden, Denmark and Finland and will shortly begin shipping to Norway and the UK, with the rest of Europe to follow shortly.

We charge a fixed fee of SEK 35 for climate-compensated shipping for orders under SEK 499, anywhere in Sweden. Other shipping options may be available at checkout, depending on your location.

No, there is no minimum order amount.

We offer a 30-day return and refund policy on all products. Read more at Return policy

To initiate a refund, please contact our customer center or email hello@qleantab.com

As soon as we receive your return, we will check the goods and refund the purchase price, according to your chosen payment method, within one week. Please note that it may take a few days for the funds to be returned to your account, depending on how quickly your payment service provider processes the refund.

We accept the following payment methods: Apple Pay, ShopIfy, Google Pay, Klarna, PayPal, Visa and Mastercard

Your payment will be charged automatically when ordering by our payment providers.

You can find the ingredients used on each product page. All ingredients selected for use in QLEANTAB's products are not harmful to you, your environment or our planet.

Yes. All our products are formulated without volatile organic compounds (VOCs) and are therefore safe to use around children. However, as with all cleaning products, the products should never be left within the reach of children without supervision.

Although our tablets should never be left within the reach of children or pets, they are all formulated without volatile organic compounds (VOCs) and are therefore safe to use around pets and animals.

Yes. QLEANTAB products use no animal by-products, and all our ingredients are vegan and in the process of being certified.

Yes. All our ingredients and suppliers are carefully selected to ensure they are cruelty free, and we are in the process of certifying our products with the Leaping Bunny certification.

Yes. Each QLEANTAB product is pH balanced to ensure it is as effective as possible, based on the surface and type of cleaning it is formulated for.

Absolutely. If you only want to buy the QLEANTAB tablets, you can find them in refills/relevant links on our website.

Our kitchen tablets are supposed to be yellow, but we removed the pigment we chose for this because it didn't meet our eco standards. We have now found a 100% eco-pigment, and soon our Kitchen Tablets will be yellow again.

Det är en enkel process i tre steg.

  1. Fyll din QLEANTAB-flaska med varmt vatten till precis under flaskhalsen.
  2. Släpp in din QLEANTAB-surfplatta.
  3. Låt det lösas upp i några minuter, lägg till sprayavtryckaren och basen och du är redo att börja rengöra!

Eftersom QLEANTAB-tabletter är brusande, se till att du väntar den rekommenderade tiden, beroende på vilken temperatur vattnet du använder, för att låta tabletten lösas upp innan du lägger till spraytriggern. Om du lägger till sprayavtryckaren för tidigt, kommer det att orsaka en lätt tryckuppbyggnad som kan göra att sprayavtryckaren läcker. Om detta skulle hända, för att lösa problemet, skruva helt enkelt loss sprayavtryckaren för att låta ansamlingen försvinna och byt sedan ut den.

QLEANTAB products can be dissolved in cold, warm, or hot water, and recommended dissolution times for each temperature can be found on each product page. Please note that timining may vary slightly based on the hardness / softness of your water.

There is no need to shake or stir when dissolving the tablet. Simply leave it to dissolve for the recommended it time.

The bubbles you see come from the CO2 which is released when the tablet dissolves. This is what allows the tablets to dissolve without shaking or stirring.

Once your tablet has dissolved, add the spray trigger.

As QLEANTAB tablets are effervescent, make sure you wait the recommended time, depending on the temperature water you use, to allow the tablet to dissolve before you add the spray trigger. If you add the spray trigger too soon, will cause a slight pressure build-up which could cause the spray trigger to leak. Should this happen, to resolve the issue, simply unscrew the spray trigger to allow the build-up to dissipate, and then replace it.

How long your QLEANTAB product lasts depends on how often you use it, the size of your home and family and similar considerations. As a benchmark, your bottle should last you the same amount of time as traditional 500ml spray cleaning products.

Each dissolved QLEANTAB cleaning product tablet makes 500ml of cleaner.

One QLEANTAB cleaning product tablet should be used in our endlessly reusable bottles.

Yes. We recommend rinsing out your QLEANTAB bottle with clean water before refilling it with fresh water and a new tablet.

Our bottles are made from 100% post-consumer recycled aluminium, and have been designed to be sturdy and long-lasting. You should be able to reuse your bottles endlessly (and even pass them down to your children!)

QLEANTAB bottles are shipped empty to avoid the environmental cost of transporting water around the world. Simply fill your bottle with tap water when you're ready to use it.

Yes, you can, although we recommend using our endlessly reusable bottles when your empty bottle is no longer functional, as these have been designed specifically for use with our products. Made from 100 percent post-consumer recycled aluminium, they wont bend, break, or crack, and can be used and reused forever.

Our bottles are not labeled with product information to give you the freedom to choose the colours which best fit your space!

Yes. Our endlessly reusable bottles are also endlessly recyclable if needed. Our tablet and shipping packaging is also recyclable, and wherever possible already made from recycled materials.

QLEANTAB tablets are packed in BOPP foil to protect them from air and moisture, and ensure the products reach you in perfect conditions. BOPP foil is fully recyclable, and can be recycled multiple times without losing its properties.

QLEANTAB makes every-day products that do less harm to you, and our planet. All our products are formulated in-house from ingredients that are not toxic to our planet, and safe for you. We've started with cleaning products, because (whether we like it or not) everyone cleans, every day!

QLEAN NATION is QLEANTAB's sister foundation. Focused on reversing some of the damage done to our planet through to plastic, water, and air pollution, QLEAN NATION is funded through the sale of QLEANTAB products, with every QLEANTAB product sold contributing directly to QLEAN NATION initiatives. QLEAN NATION is community led.

QLEANTAB and QLEAN NATION's aim is to help everyone to walk a more sustainable path, and leave our planet better than we found it. That's why our products contain no single-use plastics, toxic chemicals, or unnecessary waste, and why every product we sell contributes to cleaning up the existing pollution on land and in the oceans.

QLEANTAB products can currently be purchased right here on qleantab.com. They will also be available on select online marketplaces and in supermarkets soon.

You can join the QLEAN (R)evolution or find out more about QLEAN NATION by emailing hello@qleantab.com

QLEANTAB products are made in the EU.

We would love to hear your feedback. Please email us at hello@qleantab.com

To minimise our environmental footprint and be able to work with the best people, no matter where they are located, QLEANTAB doesn't have offices. Our team works remotely from various locations, however our logistics and warehousing division is based in Sweden.

Yes. Please email sales@qleantab.com with any inquiries.