Privacy Policy

Privacy Policy

This privacy policy describes how qleantab.se ("the Website" or "we") collects and uses your personal information when you visit or make a purchase from the Website.

Collection of personal information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information". See the list below for more information about what personal information we collect and why.

Device information
  • Examples of personal information collected:

browser version, IP address, time zone, cookie information, which websites or products you view, search terms and how you interact with the website.

  • The purpose of the collection

to load the website correctly for you and to perform website usage analysis to optimize our website.

  • Collection source

Collected automatically when you access our website using cookies, log files, web beacons, tags or pixels.

  • Disclosure for Business Purposes:

shared with our processor Shopify.

Order information
  • Examples of collected personal information

name, billing address, shipping address, payment information (including credit card number), email address and phone number.

  • The purpose of the collection:

to provide products or services to you to fulfill our contract, to process your payment information, arrange shipping, and provide you with invoices and/or order confirmations, communicate with you, review our orders for potential risk or fraud, and when in queue with the settings you have shared with us, provide you with information or advertising relating to our products or services.

  • Collection Source:

collected from you.

  • Disclosure for Business Purposes:

shared with our processor Shopify.

Customer Support Information
  • Examples of collected personal information

name, email address.

  • The purpose of the collection:

to provide customer support.

  • Collection source

collected from you.

  • Disclosure for Business Purposes:

used for marketing data.

Minors

The Site is not intended for individuals under the age of eighteen (18) or the legal age of majority in the individual's jurisdiction. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address below to request erasure.

Share personal information

We share your personal information with service providers to help us provide our services and fulfill our agreements with you, as described above. For example:

  • We use Shopify to run our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
  • We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral advertising

As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For example:

For more information on how targeted advertising works, visit the Network Advertising Initiative's ("NAI") education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .

You can opt out of targeted advertising by:

Additionally, you may opt out of certain of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/

Using personal information

We use your personal information to provide our services to you, which include: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated about new products, services and offers.

Legal basis

In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal data according to the following legal grounds:

  • Your consent
  • The performance of the agreement between you and the website
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To carry out a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Website, we will retain your personal information for our records unless and until you ask us to delete this information. For more information about your right to erasure, see the "Your rights" section below.

Automatic decision making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), where that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect by using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision making include

  • Temporary denied list of IP addresses associated with repeated failed transactions. This deny list persists for a small number of hours.
  • Temporary rejection list of credit cards associated with rejected IP addresses. This deny list persists for a small number of days

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the personal information we hold about you, to transfer it to a new service and to request that your personal information is corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact details below.

Your personal information will initially be processed in Ireland and will then be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify's GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR .

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use a number of different cookies, including functional, performance, advertising and social media or content cookies. Cookies make your web experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means that you do not have to enter this information again every time you return to the website or browse from one page to another. Cookies also provide information about how people use the website, for example if it is their first visit or if they are a frequent visitor.

We use the following cookies to optimize your experience on our website and to provide our services.

Cookies that are necessary for the shop to function

Name _ ab

_ secure_session_id

cart

cart_sig

cart_ts

checkout_token

secret

secure_customer_sig

storefront_digest

_ shopify_u

Function Function Used in connection with access to admin.

Used in conjunction with navigation through a shop window.

Used in conjunction with shopping cart.

Used in conjunction with checkout.

Used in conjunction with checkout.

Used in conjunction with checkout.

Used in conjunction with checkout.

Used in connection with customer login.

Used in connection with customer login.

Used to facilitate updating customer account information.

Reporting and analysis

Name _ tracking_consent

_ landing_page

_ orig_referrer

_ p

_ shopify_s

_ shopify_sa_p

_ shopify_sa_t

_ shopify_y

_ y

Function sp

year settings .

Track landing pages

Track landing pages

Shopify Analytics.

Shopify Analytics

Shopify analytics related to marketing and referrals.

Shopify analytics related to marketing and referrals.

Shopify Analytics.

Shopify Analytics. The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in different ways. Please note that deleting or blocking cookies may adversely affect your user experience and that parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, which are often found in your browser's “Tools” or “Settings” menu. For more information on how to change your browser settings or how to block, manage or filter cookies, see your browser's help file or via sites like www.allaboutcookies.org .

Also, please note that blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.

Do not track

Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not change our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions or if you would like to make a complaint, please contact us by email at hello@qleantab.com or by post using the information below:

QLEANTAB AB, Kivra: 559086-0812, 106 31 Stockholm, SE

Last updated: October 20, 2022

If you are not satisfied with our response to your complaint, you have the right to submit your complaint to the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://www.imy.se/